FAQs

Is it safe to shop with felicefabric.com.my?

Yes, we take it very serious to provide safe and secure shopping experience.  We use SSL (Secure Socket Layers) in our online shop, the industry standard encryption standard for online purchase.

 

Can I shop without creating an account?

Yes, you can checkout as guest. However, you are not able to enjoy the following benefits:

  • Check Your Order/Shipping Status
  • Keep Track of your order history
  • Faster checkout experience. (reuse shipping address at your next checkout)

 

Why do I need to subscribe your newsletter?

We love sales and promotions! And we want to share it with you! You can receive the latest information, and instantly get rewarded once you sign up with us!

 

Can I use more than one coupon code for my order?

We only accept one coupon at a time. Combines coupons are not available currently. However, you can use it with your store credit if available. 

 

Where do you ship from?

We are based in Penang, Malaysia, and proud to ship our clothes from here throughout Malaysia for a fixed flat rate!

 

I want to buy something but it is out of stock!  What can I do?

If the dress you’ve fallen in love with is out of stock, please contact our friendly customer service at Contact Us  to indicate your interested. This will help us in our restocking efforts, and bring back your favorite gown as soon as possible!

 

How can I contact felicefabric.com.my?

Please contact us, we like to hear from you! You can email to us at contactus@felicefabric.com. We also on facebook